Privacy Policy
At Shapes, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you interact with our website, services, and facilities.
Information We Collect
When you fill out forms on our website or at our locations, we may collect basic personal details such as your name, phone number, email address, and any information you choose to provide regarding your fitness interests, bookings, or inquiries.
How We Use Your Information
The information you share with Shapes helps us serve you better and keep your experience smooth and relevant. It may be used to:
- Respond to your enquiries and requests
- Manage bookings and registrations
- Communicate about memberships and classes
- Share updates about Shapes facilities and programs
- Send relevant promotions and service information
How We Protect Your Data
Shapes applies technical and organisational security measures to protect your personal information from unauthorised access, misuse, alteration, or loss. Our systems use secure servers, encrypted data transmission, and controlled user access to ensure that only authorised personnel can view or manage sensitive information. Regular monitoring and system updates are also carried out to maintain data integrity and reduce security risks.
Sharing of Information
Your personal information is not sold or shared with third parties for marketing purposes. We may share data only when required to deliver our services, comply with legal obligations, or protect the rights and safety of Shapes and its members.
User Conduct
Users agree not to misuse the website, submit false information, or engage in any activity that could harm Shapes, its members, or its systems.
Your Choices
You can request to update, correct, or delete your personal information at any time by contacting our support team. You may also choose to stop receiving promotional communications from us.
Log Files
Shapes keeps basic records when someone visits the site. These records are created automatically by our servers and help the website run properly.
These records may show:
- IP address
- Browser and device type
- Internet service provider
- Pages visited on the site
- Date and time of the visit
- How visitors move from one page to another
This information does not identify you as a person. It only shows how the website is being used.
We look at this information to understand how people move around the site, to fix errors, and to make sure everything runs smoothly. It also helps us see which pages get used the most so we can improve the overall experience.
Cookie Policy
Shapes website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small data files stored on your device that allow the website to function properly and provide a better experience for users.
Types of Cookies We Use
We use two types of cookies.
Essential Cookies
These cookies are required for the website to function properly. They enable core features such as page navigation, form submissions, and secure access to certain areas of the site.
Performance and Analytics Cookies
These cookies collect information about how visitors use the website, such as which pages are visited most often and how users move around the site. This data helps Shapes improve website content, layout, and overall functionality.
Managing Cookies
You can choose to accept or decline cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website work.
Third-Party Cookies
In some cases, we use third-party services such as Google Analytics to understand website traffic and improve our services. These providers may place cookies on your device in accordance with their own privacy policies.
Policy Updates
Our Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.
